Terms of Service

By using the Platform, you agree to be bound by these Terms of Service and our Privacy Policy. These Terms of Service ("Terms") govern your access to and use of the Cube AI Platform ("Platform"), a software-as-a-service offering operated by Ultraviolet ("Ultraviolet," "we," "us," or "our"). By creating an account, accessing, or using the Platform, you agree to be bound by these Terms.

1. DEFINITIONS

  • "Customer" means the company or individual who registers for an account to use the Platform.
  • "User" means any person authorized by the Customer to access the Platform.
  • "Services" means the hosted Cube AI Platform and associated features provided by Ultraviolet.
  • "Subscription Plan" means the selected monthly or yearly paid offering with specified limits and features.

2. ACCOUNT REGISTRATION

To use the Platform, you must:
  • Be at least 18 years old (or the legal age in your jurisdiction);
  • Provide accurate registration information;
  • Maintain the confidentiality of your credentials. You are responsible for all activity under your account.

3. ACCESS AND LICENSE

Ultraviolet grants you a non-exclusive, non-transferable, revocable right to access and use the Platform in accordance with your selected Subscription Plan. You may not:
  • Reverse engineer, copy, or modify the Platform;
  • Rent, lease, sublicense, or resell access to the Platform;
  • Circumvent usage limits or security controls.

4. SUBSCRIPTION AND PAYMENT

Access to paid features requires a valid Subscription Plan. By subscribing:
  • You agree to recurring billing according to your selected billing cycle (monthly or annually);
  • Fees are non-refundable except as required by law;
  • You may cancel anytime, and service continues until the end of the current billing period.

5. SERVICE LEVELS

We aim to provide 99.5% monthly uptime. Planned maintenance and force majeure events are excluded. Service availability is provided "as is," and no specific SLA is guaranteed unless separately agreed.

6. CUSTOMER DATA

  • You retain all rights to your data uploaded or collected through the Platform.
  • You grant us permission to process data as necessary to provide the Services.
  • We will not access or share your data except to provide support, comply with legal obligations, or with your consent.

7. ACCEPTABLE USE

You agree not to use the Platform to:
  • Violate laws or regulations;
  • Send spam or malicious content;
  • Interfere with the normal operation of the Platform. We reserve the right to suspend or terminate accounts for abuse.

8. SUPPORT

Support services are available depending on your Subscription Plan. Enterprise customers may receive custom support and SLAs under separate agreements.

9. TERM AND TERMINATION

These Terms remain in effect until:
  • You cancel your subscription;
  • We terminate your access for violation of these Terms. Upon termination, your data will be deleted in accordance with our data retention policy.

10. INTELLECTUAL PROPERTY

The Platform and all related content are the intellectual property of Ultraviolet. These Terms do not transfer any ownership rights.

11. DISCLAIMERS AND LIMITATION OF LIABILITY

The Platform is provided "as is" and "as available."
  • We disclaim all warranties not expressly stated;
  • We are not liable for indirect, incidental, or consequential damages;
  • Our total liability is limited to the fees paid by you in the past 12 months.

12. CHANGES TO TERMS

We may update these Terms with notice via the Platform or email. Continued use after changes indicates acceptance.

13. GOVERNING LAW

These Terms are governed by the laws of Serbia. Any disputes shall be resolved in the courts of Belgrade, Serbia.

14. CONTACT

If you have any questions, contact us at: legal@ultraviolet.rs